Frequently asked questions

Shipping is free on all Deskify products, including office furniture, storage, monitor support, keyboard accessories, and workspace organization solutions.

Orders are expected to arrive within 3–5 calendar days. Carrier updates and local delivery conditions can affect the exact arrival time shown in tracking.

Use the tracking details associated with your order to monitor carrier progress. Allow time for the first tracking scan to appear after dispatch.

Measure doorways, stairs, elevators, and the intended room. Clear a protected assembly area and plan where packaging can be kept until setup is complete.

Deskify offers free returns and exchanges within 30 days. Keep the product, included components, accessories, manuals, and packaging organized while the request is reviewed.

No. Eligible returns and exchanges initiated within the 30-day period are free under Deskify’s store rules.

After a successful email subscription, customers receive an automatic 15% sitewide discount. It is not limited to the first order, and no discount code is required.

Selected promotional products receive an automatic 20% discount. Eligible pricing is presented without requiring a discount code.

Measure the available floor area, walking clearance, doorway access, and the equipment you use daily. Compact and folding desks support tighter rooms, while corner and executive designs provide broader working surfaces.

Consider seat height, lumbar support, backrest shape, arm adjustment, seat depth, material, weight capacity, and how long you typically remain seated.

A height-adjustable desk is useful when you want to alternate between seated and standing work. Check the height range, desktop dimensions, lifting capacity, control features, and stability.

List what must remain close at hand, what can be archived, and what equipment needs a dedicated surface. Combine desktop organizers, mobile drawers, file cabinets, and modular shelving according to access frequency.

Protect the floor, clear enough working space, identify all components, group the hardware, and follow the supplied instructions in sequence. Do not fully tighten every fastener until alignment is confirmed where the instructions advise.

Confirm the monitor’s size, weight, and VESA mounting pattern. Also verify the arm’s supported range, desk thickness, mounting method, rear clearance, and expected movement area.

Check desktop thickness, underside clearance, front-edge depth, frame position, mounting style, platform dimensions, and space for the tray to slide or rotate without obstruction.

Check stability on a level surface, confirm fasteners are secure, test all movement slowly, keep cables clear of joints, and verify that moving parts do not contact walls or nearby furniture.

Use a soft cloth and a cleaner appropriate for the stated surface material. Avoid saturating seams, controls, motors, mesh, or electrical components, and test any cleaner on a discreet area first.

Keep tracks, casters, joints, and lift paths clear of debris. Periodically inspect accessible fasteners and stop using the product if movement becomes unstable, obstructed, or unusually noisy.

Prepare your order number, checkout email, product name, a concise description, the steps already attempted, and clear photos of the item, label, packaging, hardware, or affected area when relevant.

Deskify provides 24/7 customer support. For order-specific assistance, include the identifying details needed to locate your purchase and understand the request.